About Us

We are a team of health care professionals committed to providing a high quality of care which is sensitive to the needs of our patients. Our aim is not only to help when you are ill, but also to keep you healthy.

Our surgeries are modern, computerised and well equipped with good facilities for the disabled including car parking, wheelchair access and toilet provision.

We offer surgeries every week day with a range of specialist skills as well as general medicine. This is a group practice which means you can see any of the doctors. If Dore patients are unable to get an appointment, they may be able to be get an appointment at the main surgery at Carterknowle depending on demand.

In September 2016 we had our Care Quality Commission inspection. They found our services to be ‘Good’ in every criteria.

Carterknowle and Dore Patient Feedback

Click here to view feedback left about Carterknowle & Dore medical practice left on the NHS feedback page 

Feedback

I am writing to thank your practice team, and in particular Dr Nawaz and Dr Shariff, for the way they dealt with me when I had recent gastrointestinal symptoms which resulted in me having a gastroscopy arranged.

Both Drs dealt with me perfectly. They listened carefully, were very through in their history taking and examination. They were careful to elicit my worries and thoughts but, ultimately, were clear at communicating what they felt needed to happen next. They were so respectful.

I work as a GP but being a patient reminded me of how vulnerable one feels and the anxiety at wanting to be taken seriously. I really was so grateful and impressed with how I was dealt with and, in particular, how the initial contact came from me asking from an increase in my medication, but the practice followed this up with a consultation instead.

We also dealt with Dr Thornley when my son needed a referral to Ryegate. Again, he listened carefully, was respectful and communicated with honesty and integrity. The secretaries who I have had to deal with to follow up on this referral have also been really polite and helpful.

So- well done to a great team! Keep going- the way that you communicate with your patients is fantastic and makes all the difference.

Feedback

Thank you medical practice for organising such an efficient drive in flu vaccination programme. It was an excellent service with very organised, friendly staff. Please can we have this every year – much better than queuing at the practice. Thank you.

Car Parking

Carterknowle

Our private staff car park provides limited access for disabled patients who are unable to walk in from the street.

We ask you not to park here unless you are disabled.

Dore

There is a large parking area adequate for staff and patients.