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Online Services

Patients are able to book appointments, cancel appointments, order regular medication and view details from their medical record.

Click here for our SystmOnline website

If you wish to, you can now use the internet to book appointments with a GP, request regluar medication, view a summary or look at detailed coded information from your medical record. You can also still use the telephone or call in the the surgery for any of these services.

The online service is available 24 hours a day, 7 days a week. The website has been fully tested and has been accredited as secure.  The availability of this service is governed by the practice and is dependent upon responsible use by you, the patient.  If not used responsibly, access to the on-line services will be revoked by the practice. 

Being able to see your record online might help you manage your medical conditions.

To gain access to the online system, login details will be required. If you would like access to the online services please complete the application form (link below), including your personal details and acess type you require. Once you have read the information in the pack and completed the form, please bring the form to reception along with two form of idenitification (one bring photographic). Our receptionist will then issue you with login details- this will allow you to arrange appointments and order medication. If you request access to detailed coded information, this access is normally granted within 14 days- your request will be reviewed by a clinician at the practice to ensure that it is not deemed that access could cause physical and/or mental harm to the patient. Once access is granted patients will be notified via email.

Should you already have access to the online system but wish to request access to detailed coded information (from 1 April 2016) please complete the application and follow the procedure outlined above.

Below we have included some helpful information on online services, how to access it along with the application form.

Patient Online Access Registration Form

Patient Online Access Proxy Registration Form

Leaflet - Protecting Your GP Records

Leaflet- Online Patient Services

Online Access to Details Coded Information

Help with Logging onto SystmOnline

Help with Booking/Cancelling Appointments

Help with Prescriptions

Full help page covering a wide range of problems


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